Kadin CRM Ltd. (registered in Israel as כדין סי.אר.אם בע"מ) attaches the highest importance to providing an equal and accessible service to all users, including people with disabilities. We invest resources in making the kadin.co.il website and the system at app.kadin.co.il accessible, in accordance with the Equal Rights for Persons with Disabilities Law, 1998, and the Equal Rights for Persons with Disabilities Regulations (Service Accessibility Adjustments), 2013.
1. Commitment to accessibility
The Kadin service is delivered digitally only, through the website and the online system, so our accessibility efforts focus on the digital interfaces: making sure any person can browse, read, and carry out actions easily and independently.
Making the system accessible is an ongoing process. We review accessibility on a regular basis, fix issues as they are found, and build accessibility requirements into every new piece of development.
2. Standard and level of accessibility
The website and the system conform to the requirements of the Israeli Standard IS 5568 (Hebrew original: ת"י 5568), "Web Content Accessibility Guidelines", at level AA, which is based on the W3C WCAG 2.0 guidelines.
The site has been tested in the common browsers (Chrome, Safari, Edge, Firefox) and is adapted for use on mobile devices as well.
3. Accessibility adjustments made
Semantic page structure: hierarchical headings, marked navigation landmarks, and labels on form controls, to support screen readers.
Full keyboard navigation, including a visible focus indicator and a "skip to content" link at the top of the page.
Alternative text (alt) for images and descriptions for graphical elements.
Color contrast in line with the standard, and text that can be enlarged through the browser without breaking the page.
Full support for Hebrew and right-to-left (RTL) direction, as well as for Arabic and English.
4. Exceptions and limitations
Despite our efforts to make all pages and components accessible, some parts may not yet be fully accessible, including documents and files uploaded to the system by users, or third-party content that is outside our control.
If you come across a component that is not accessible, we would be glad to hear from you and will work to correct the issue as soon as possible.
5. Accessibility coordinator and how to reach us
For accessibility enquiries, to report an issue, or to request information in an accessible format, you can contact the accessibility coordinator at Kadin CRM Ltd. (registered in Israel as כדין סי.אר.אם בע"מ): email support@kadin.co.il, phone or WhatsApp 050-9434400.
So that we can handle your request efficiently, please include the address of the page where you encountered the problem, the action you were trying to perform, and the assistive technology you are using. We reply within 30 days at most.
6. Updates to this statement
This statement was last updated on 2026-07-08. We review and update the statement and the accessibility adjustments on an ongoing basis.